Privacy Statement

Collecting and using personal information

Welcome to Readntick. We appreciate your interest in us. When you navigate our sites and communicate online, we never collect personal information until you provide voluntarily. Any non-public personal information will be used only for the purpose stated on the page. (In all cases where required by law or regulation, you’ll be able to update the information sending an e-mail or by updating your profile online. Please refer to the specific pages where data is collected for more information.) Readntick will not sell, license, transmit or disclose this information outside of Readntick and its affiliated companies unless (a) expressly authorized by you, (b) necessary to enable Readntick contractors or agents to perform certain functions, or (c) required or permitted by law. In all cases, we will disclose the information consistent with applicable laws and regulations and we will require the recipient to protect the information and use it only for the given purpose.

By "personal information", we mean unique data of an individual, such as a name, address, Social Security number, e-mail address, or telephone number. From time to time, we may request personal information in order to deliver requested materials, respond to your questions, or deliver a product or service.

Your e-mail

We welcome your responses about our websites through the e-mail boxes available. You’re responses will be shared with our customer service representatives and other employees for assistance.

Please note that your e-mail, like most, non-encrypted Internet e-mail communications, may be accessed and viewed by other Internet users, without your knowledge and permission, while in transit to us. In order to protect your privacy, please do not use e-mail to communicate confidential information to us. You can contact us via non-cellular telephone at the numbers provided at various locations on our sites. In case you are a health plan member, then at the Member Services toll-free number that appears on your ID card.

There are some locations on Readntick’s websites where we have made special provisions for a more secure environment in which we can exchange information with you. At each of these locations, we will provide you with appropriate instructions.

Other information; "cookies" and "tags"

You should also be aware that when you visit our websites, we collect certain information that does not identify you personally, but provides us with "usage data," such as the number of visitors we receive or what pages are visited most often. This data helps us to analyze and improve the usefulness of the information we provide at these websites.

Like most commercial website owners, we may use what is known as "cookie" technology. A "cookie" is an element of data that a website can send to your browser when you link to that website. It is not a computer program and has no ability to read data residing on your computer or instruct it to perform any step or function. By assigning a unique data element to each visitor, the website is able to recognize repeated users, track usage patterns and better serve you when you return to that site. The cookie does not extract other personal information about you, such as your name or address.

We may also use what is known as "client-side page tagging", which uses code on each page to write certain information about the page and the visitor to a log when a page is rendered by your web browser. This technique is also commonly used on commercial websites. "Tagging" does affect the JavaScript program running on your computer, but it is limited to provide information about the page, you are requesting and the configuration of your browser. It will not read any of your data files, or execute any additional programs. It does not extract any personal information about you, such as your name or address. You can prevent tagging by disabling JavaScript in your browser, but that may prevent you from using all of our website's functions.

Linking to other sites

From time to time, Readntick websites may provide links to other websites, not owned or controlled by us but might be useful for you. We cannot, however, be responsible for the privacy practices used by other website owners or the content or accuracy of those other websites. We do not endorse links to various non-Readntick websites, any products or services described on these sites, or of any other material contained in them.

Security

Readntick has adopted and adheres to stringent security standards designed to protect non-public personal information at Readntick.com against accidental or unauthorized access or disclosure. Among the safeguards that we have developed for this site are administrative, physical and technical barriers that together form a protective firewall around the information stored at this site. We periodically subject our site to simulated intrusion tests and have developed comprehensive disaster recovery plans.

Changes to this statement

Readntick may change this statement from time to time; when updates are made, the privacy policy version date (located at the bottom of this policy) will also be updated to reflect the revision. We encourage you to periodically reread this policy to see if there have been any changes that may affect you. This statement is not intended to and does not create any contractual or other legal rights in or on behalf of any party.